The 2020 closure, in the brand’s words
Why the line went to partial service, what ran short, and what the brand said it would do next.
Reprinted from the brand’s own page at this address. Spelling and figures are the brand’s.
as recovered from the snapshot
Dear Customers, Ebony Snows Is Now CLOSED For Full Service. Our Closing is a conditional closing meaning we will not be @ Full Service and All Items will NOT Be available until further Notice. Please remember COVID-19 Effects Businesses during this Pandemic in many Ways. Our Major Hit from this pandemic has been the shortage of supplies throughout the world.
This has been an ongoing issue we have been dealing with since January 2020. We have been unable to receive packaging, ingredients, Labels and more due to companies random closings, materials quickly selling out world wide with no restock for months & Very long Delivery Delays. At this time we have decided to Build our company behind the scenes as is truly is difficult to operate business at this time during the pandemic.
We want to keep our customers happy and when the companies we buy from cant keep their promises to us - it makes it difficult to keep our promises to you and we don't want you to fall short. Please Remember all of our Products are made in our Warehouse by our Team By Hand, From Scratch. With just 1 ingredient out of stock everywhere, we cant finish the product - again we do not want to sell you short in ANY WAY.
At this time we are still offering products as they become available - Mostly from wholesale order overages. We have a new policy where we are no longer retailing any items unless they are In Stock & Ready to Ship Please Shop the IN Stock Tab Only & remember, the quantities are very limited and the restock can be up to months. So Grab It While You Can! Customer Service is Currently closed for the Conditional Closing.